Privacy Policy — Click Hospitality Group
Effective date: June 5, 2026
Click Hospitality Group (“Click Hospitality”, “we”, “us”, or “our”) operates the website clickinns.com and a portfolio of independent hotels in the United States. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to clickinns.com and to the marketing, booking, and analytics activities we conduct for our hotels.
Information We Collect
We collect information you provide directly to us, information collected automatically when you use our website, and information from third parties. This may include:
- Contact and reservation details such as your name, email address, phone number, and booking preferences when you make or inquire about a reservation.
- Payment-related information processed by our payment providers when you complete a booking. We do not store full payment card numbers on our own systems.
- Technical and usage information such as your IP address, browser type, device identifiers, pages viewed, and referring URLs.
- Marketing information such as your responses to our communications and your interactions with our advertising on third-party platforms.
How We Use Your Information
We use the information we collect to operate, maintain, and improve our website and services. Specifically, we use it to:
- Process and manage hotel reservations and respond to your inquiries.
- Provide customer support and send you booking confirmations and service-related communications.
- Conduct marketing and advertising, including measuring the performance of campaigns we run on platforms such as TikTok, Google, and Meta.
- Analyze website traffic and usage to improve our content, functionality, and user experience.
- Detect, prevent, and address fraud, security issues, and technical problems, and comply with our legal obligations.
Cookies and Analytics
We use cookies and similar technologies to operate our website, remember your preferences, and understand how visitors use our site. We also work with analytics and advertising partners who may set cookies to measure and improve marketing performance. You can control cookies through your browser settings and, where available, through the cookie preferences tool on our website.
How We Share Your Information
We do not sell your personal information. We may share information with service providers who perform services on our behalf (such as booking, payment processing, hosting, and analytics), with our individual hotel properties to fulfill your reservation, with advertising and analytics partners in connection with our marketing, and when required by law or to protect our rights and the safety of others.
Your Choices and Rights
Depending on your location, you may have rights to access, correct, or delete the personal information we hold about you, and to opt out of certain marketing communications or data uses. You can unsubscribe from marketing emails using the link in those messages, and you can adjust cookie and advertising preferences as described above. To exercise any of these rights, please contact us using the details below.
Data Retention and Security
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. We use reasonable administrative, technical, and physical safeguards designed to protect personal information, though no method of transmission or storage is completely secure.
Children’s Privacy
Our website and services are intended for adults and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the effective date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at contact@clickinns.com.
